Terms of Service

We also refer to these terms as the Terms of Calibration — the rules for using StudyVector as a learning and exam-practice platform.

1. Acceptance of terms

By creating an account or using StudyVector at www.studyvector.co.uk(the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

Minimum age (UK): You must be at least 13 years old to create an account yourself. This aligns with the UK age of digital consent. If you are between 13 and 17, use the Service only where you can understand these Terms and ask a parent, guardian, or teacher if you are unsure; we write our Privacy Policy in plain language for that reason. If you are under 13, you must not create your own account. A parent, guardian, school, or authorised adult must contact us before any under-13 use.

2. The Service

StudyVector provides exam-focused practice, feedback, progress features, and optional tools such as Battle Mode, the Mastery Map, the Research Nexus (including PDF uploads), and the Evidence Engine for drafts (e.g. UCAS-related lines). Features may change as we improve the product.

3. Subscriptions and billing

Paid plans (for example monthly or annual Pro access) are billed through Stripe. You authorise recurring or one-off charges as shown at checkout. Taxes may apply as stated before payment.

Cancellation: You can cancel or manage renewal through your billing portal or account settings where available. Access typically continues until the end of the paid period you have already purchased.

Refunds (digital access): Where you purchase digital access to StudyVector (including subscription or prepaid access), refund eligibility depends on the product, timing, and how much paid access has been used. Our current self-serve refund approach is set out in the Subscription Terms. Once paid digital features have been substantially used, refunds are generally not available unless your statutory rights apply. Nothing in these Terms limits your statutory rights under UK law (including where digital content is faulty or not as described). If you believe that applies, contact us at hello@studyvector.co.uk and we will respond fairly.

4. Automated assistance, accuracy, and educational purpose

StudyVector is an educational practice platform with automated coaching features. We use automated systems and structured data to personalise practice, generate explanations, and power parts of your experience (including Evidence Engine suggestions and Nexus-related insights), constrained where possible to specification and mark-scheme boundaries.

We work to maintain high-quality, exam-relevant content and sensible outputs, but we do not guarantee specific exam results, grades, or university or UCAS outcomes. The Evidence Engine and similar tools produce suggestions for you to edit and verify — use at your discretion. You remain responsible for what you submit to exam boards or institutions.

Always cross-check critical facts with your specification, teacher, and official materials. StudyVector is not a substitute for school or professional advice where that is required.

5. Data, profiling, and your control

The Service uses automated recommendations and adaptive sequencing to personalise study flow. These are designed to support learning and remain fully explainable to you within the product. You may opt out of optional analytics tracking at any time and exercise your data rights in our Privacy Policy, including account deletion and access rights.

We do not use AI outputs to make legal or admission outcomes decisions. You are responsible for submitting your own work to schools, universities, or exam boards.

6. Acceptable use

You agree not to:

• Use the Service unlawfully or in a way that harms others.
• Attempt to compromise security, probe our systems without permission, or interfere with leaderboards, practice sessions, or other users' experience.
• Use automated means (including scraping or bulk downloading) to extract our content, including marketing or SEO-oriented pages, except as allowed by public search engine indexing in the ordinary course or with our written consent.
• Misrepresent your identity, manipulate referrals, or abuse support or payment systems.
• Upload unlawful content or content you do not have rights to use (see our Privacy Policy for how Research Nexus handles your uploads).

7. School and parent-managed use

If an account is set up by a school, parent, or legal guardian, you confirm you have authority to provide learner data and to agree to these terms on behalf of that learner. Schools should confirm their own legal basis for data sharing and can contact us to align export, retention, and access settings for that account.

For school or college rollouts, we can provide data-processing terms or a data-processing addendum where needed for procurement or DPO review. Those institutional terms take priority where they conflict with these general self-serve Terms.

8. Intellectual property

The Service, including but not limited to adaptive practice flows, Mastery Mapand related visualisations, question selection systems, branding, and our proprietary "academic assets" (software, designs, and structured content), is owned by StudyVector or our licensors and protected by intellectual property laws.

We grant you a limited, personal, non-transferable licence to use the Service for your own revision. You may not copy, resell, reverse-engineer, or build a competing product using our platform except where the law allows.

Your own answers, notes, and content you create remain yours, subject to how you choose to share them in the product.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss from use of the Service. Our total liability for any claim relating to the Service is generally limited to the amount you paid us in the twelve months before the claim, except where the law does not allow such a cap (including death or personal injury caused by negligence, fraud, or other non-excludable liability).

10. Availability and changes

We aim to run the Service reliably but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features; where changes materially affect paid users, we will use reasonable efforts to give notice (for example by email or in-app).

11. Termination

You may stop using the Service at any time. We may suspend or terminate accounts that breach these Terms. On termination, your licence to use the Service ends. Deletion of personal data is described in our Privacy Policy.

12. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer protections that apply where you live in the UK.

13. Changes to these Terms

We may update these Terms. We will post the new date at the top and, where changes are material, provide notice (for example by email or in-app). Continued use after changes may constitute acceptance where the law allows.

14. Contact

Questions about these Terms: hello@studyvector.co.uk.

Operator: StudyVector Ltd (or the trading name shown on your invoice or checkout). Company details may be provided on request for contracts and schools.